You should never e-mail when you are in any type of relational conflict with another individual. What is the alternative? Talk with him or her in person so that you can see their eyes, watch their body language, and discern their mood or disposition.

Tim StevensDecember 12, 2017Leadership, communication, Emotions, Organization

Communication Sequencing - Part 2

With any big change, you need a plan for communication. Who should you tell first? Who should you tell next? Who would be hurt if they found out about it from someone else in your organization?

LeadershipTim StevensDecember 5, 2017communication, leadership, meeting

The Meeting Before the Meeting - Part 1

Anytime you want to start something new, make a change, add a program, or expand the budget, make sure you don’t skip the meeting before the meeting. Be sure to meet with every key influencer ahead of time.

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